Terms of Service

1. Who you're contracting with

Orizu Studio ("Orizu Studio", "we", "us", "our") is a UK sole-trader business based in London, United Kingdom. You can contact us at orizustudio@gmail.com. In these terms "you" and "your" mean the person or business using the service.

2. The service

Orizu Studio is a software-as-a-service invoicing tool. It lets you create, send, and manage invoices via a web app, a REST API, and a Model Context Protocol (MCP) server for AI agents. The features included with each plan are listed on the pricing page and may change from time to time.

3. Your account

You must be at least 18 years old and able to enter a binding contract to use Orizu Studio. You are responsible for keeping your sign-in credentials and API keys confidential, and for all activity that occurs under your account. Notify us immediately at orizustudio@gmail.com if you suspect unauthorised access.

4. Plans, billing, and cancellation

Subscription fees, billing cycles, and quotas for each plan are shown on the pricing page. By subscribing you authorise us, via Stripe, to charge your chosen payment method at the start of each billing period (monthly or yearly) until you cancel.

You can cancel a recurring subscription at any time from the Billing page. Cancellation takes effect at the end of the current billing period — you keep access until then. The Founder (Lifetime) plan is a single one-time payment; it does not auto-renew.

Refunds — consumer right to cancel

If you are buying as a consumer (i.e. not as a business), the UK Consumer Contracts Regulations 2013 give you a 14-day cooling off period from the date you subscribe. To exercise this right, email us within 14 days and we will refund your subscription in full. Important:if you have already started using the service (for example, you've generated invoices, made API calls, or downloaded PDFs), you are agreeing that the 14-day cancellation right does not apply once the service has been fully performed — this is standard for SaaS.

Outside that window, paid subscription fees are generally non-refundable, but we may issue pro-rated refunds at our discretion in cases of extended service outage attributable to us.

5. Acceptable use

You agree not to use Orizu Studio to:

• issue invoices for transactions that are illegal in the UK or in the recipient's jurisdiction
• impersonate another person or business
• send unsolicited bulk email, spam, or fraudulent payment requests
• attempt to reverse-engineer, scrape, or overload the service (including via the API or MCP server)
• upload malware, viruses, or content that infringes anyone else's rights

We may suspend or terminate accounts that breach these terms, with or without notice depending on the severity of the breach.

6. Your content

You retain all rights to the invoices, client data, and other content you create or upload. You grant us a non-exclusive, royalty-free licence to host, store, and process that content solely as needed to operate the service for you. We will not access your content except for support purposes you request, or where required by law.

7. Our intellectual property

The Orizu Studio brand, software, design, and documentation are owned by us or licensed to us. Your subscription gives you the right to use the service; it does not transfer ownership of any of our IP. You may not copy, redistribute, or build a competing product from our codebase.

8. Availability and service levels

We aim for 99.9% monthly uptime but do not formally guarantee it. Planned maintenance will be announced in advance where practical. We are not liable for outages caused by sub-processors (Stripe, Supabase, Vercel, Resend, internet service providers) beyond our reasonable control.

9. Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by UK law (including under the Consumer Rights Act 2015).

Subject to the above, our total aggregate liability to you for any claim arising out of or related to the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or special losses, including loss of profits, revenue, business, or data, even if foreseeable.

10. Indemnity

You agree to indemnify us against any claim brought by a third party arising from your breach of these terms or your misuse of the service — including, for example, claims related to invoices you issue or content you upload.

11. Termination

You can close your account at any time from the Account page. We may terminate or suspend your account for material breach of these terms, for non-payment, or if continuing to provide the service would be unlawful. On termination your access ends immediately; data retention follows the schedule in our Privacy Policy.

12. Changes to these terms

We may amend these terms as the service evolves. Material changes will be notified to account holders by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law and jurisdiction

These terms and any dispute arising from them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the UK, you may also bring proceedings in the courts of your home jurisdiction.

14. Contact

Questions about these terms: orizustudio@gmail.com.